Dedicated consultants and trainers for the legal sector
Project management services | Legal accounting consultancy services | Training services | Power BI consultancy
Inspiring law firms to adapt, harness technology and thrive
Our services
Our mission
At Jayva, we strive to empower, inform and inspire law firms to harness the power of technology, enabling them to adapt and refocus on the human element, by ensuring the best outcomes for their clients, employees, associates and communities alike.
A specialist provider of business consultancy and legal technology training to law firms
Our team of personable, knowledgeable and experienced consultants understand your challenges and can help you overcome them by tailoring our support to your requirements, offering pragmatic and cost-effective solutions.
Our client projects range from large-scale change management projects, system overhauls and business process reviews, to project rescues, induction training, implementation services, system administration and even technical helpdesk support.
Acting as your trusted advisors, we solve your legal technology and practice management conundrums in an accessible and efficient manner.
Our variety of service packages are available for long- or short-term engagements, ad-hoc requests or fixed-price projects. Our offerings enable your firm to tap into our team’s vast expertise for one-off or regular projects, without committing to full time, permanent employees.
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An extension to your team
We have lengthy backgrounds in the legal sector, not least our Global Chief Executive Officer, Nicola Moore-Miller, who’s held senior management level finance roles within legal for over 20 years. We live by this golden rule: we treat others as we would wish to be treated. As such, we often find ourselves to be an extension of our clients’ teams, with open and transparent communication and support at all times.
With a chartered accountant, qualified attorneys, paralegals, multiple software certifications and complex data, compliance and accounting specialists, the Jayva team is able to offer the full suite of consultancy solutions which any law firm might need to engage in order to promote outstanding financial performance, improved efficiency, compliance with regulators and satisfied stakeholders.
Our extensive portfolio of services for law firms includes:-
Project management services
– Implementation management
Our complete implementation service encompasses installation, configuration, data validation and sign off, workflow set up, precedent creation, end user training, project management, legal accounts training, follow up training, upgrades and ongoing system administration. We’re LEAP Legal Software Certified Consultants, QuickBooks Elite ProAdvisors and Gold Xero Partners, as well as having worked with myriad other legal practice management solutions, for peace of mind your project’s in safe hands.
– Change management
Change management is a vital component of successfully implementing new systems or processes. Routine tasks will change and with that comes an inevitable learning curve. Human beings are hard-wired to resist change. Changing takes conscious effort to learn something new, so communication is essential when presenting change and its benefits. In change management capacity, we guide, educate, encourage and support your organisation through the period of transition.
– Business process improvement
We evaluate existing business processes and consider the end goal. We take a holistic view of your organisation, and the desired outcomes in order to redesign workflows and create further efficiencies across your core business functions with specific value targets in mind, such as increasing customer satisfaction or reducing costs. Whilst we are trained in the various methodologies, our single most-used methodology is that of listening, understanding and applying practical well-organised solutions.
– General project management and project rescue
By acting as your project manager, we can plan, launch and control the activities undertaken by your designated project team thereby reaching pre-defined goals. We understand the challenge of balancing working on the business and working in the business. With our direction and support, you can benefit from objective advice, learn how to tackle all manner of practice management matters, assume best standards and improve performance. For live projects not going to plan, we quickly resolve issues and get things back on track.
Legal accounting consultancy services
– Financial health check
Our financial health check service involves working capital analysis including billing procedures review, balance sheet reconciliation, SRA Accounts Rules inspection, bank reconciliation checks in both your office and client accounts, client account scrutiny of residual balances, miscellaneous funds check and overdrawn balances, income and expenditure study, documentation and record-keeping investigation.
– Accounts rescue
From time to time, there may be a need for additional resources and expertise within your law firm’s accounting and billing departments for problem resolution. This might be a complex reconciliation issue, project rescue, temporary cover, pre-migration exercise or post-migration support. Our qualified legal finance professionals are available to provide expert assistance just when you need it the most.
– Legal accounting best practice and cashier mentoring
Law firms are governed by complicated legal accounting rules. Compliance is mandatory and non-compliance can lead to serious repercussions including investigation, penalties and, even, closure. We work with your cashiering and leadership teams to ensure sound bookkeeping processes, optimum use of legal accounts technology, assured regulatory compliance, accurate financial reporting and easy interactions with accountants.
Training services
– Legal accounts, case and document management training
Have you selected new software to streamline all your business processes? Not everyone is going to use the software in the same way. Teams access different interfaces or use the software to serve separate functions. Training can make or break an implementation. It’s not just a thing that happens; it requires careful planning to maximise the return on your investment. A robust and well-considered training plan is essential to get end users to engage with new processes.
– Super user training
One of the keys to the success of your software is how well your staff use it. Over time, your practice staff’s expertise in software can gradually weaken. With super user training, we can create a bank of expert users to act as technology champions to new and infrequent users, thereby giving a consistently high level of software knowledge across your law firm.
– Automation of processes including templates and workflow design and training
If your case management software has workflow capabilities, it’s a useful guiding support for superior case handling and progression by your client-facing teams, with triggers activating reliably so that stuff happens when it’s supposed to happen. By mapping your workflow from the word ‘go’ with templates built in, your software will perfectly mirror how your firm works as well as introduce standardisation and uniformity to everything you do.
Power BI consultancy
– Training
Our experts guide you around Power BI’s easy-to-use functionality and intuitive interface so you can navigate its advanced analytical capabilities, and build a solid foundation with the best practices and processes at the core.
– Support
Our specialist technical consultants offer end-to-end assistance of Power BI’s implementation, customisation and adoption. With over 10 years’ experience in the legal arena, we’ve got you covered.
– Data entry and migration
Our well tried-and-tested processes for data entry into new legal accounts software and migration of data from incumbent systems have resulted in countless successful implementation and transition projects within more than a thousand law firms, ranging from solo practitioners to 150-people businesses. As such, we’re ideally placed to protect your valuable data assets while simultaneously tidying up your database so that it works harder for you – following data protection law, adhering to budgets and achieving deadlines throughout.
– Microsoft Office training
Partnering closely with Integrated Office Solutions, we customise your Microsoft environment and train on best usage both across the Microsoft Office suite and within your integrated practice management software. Microsoft is a prime example of universally implemented technology that’s under-appreciated and under-utilised by the majority. That’s why we’re helping law firms to realise the full potential of Word, PowerPoint, Excel and Outlook for major efficiency and productivity improvements.
– Getting the most from remote meetings
Remote meetings and training sessions are often more time and cost effective for busy legal professionals in busy law firms. Driven by Covid, we’ve moved from face-to-face to mostly online delivery, simultaneously becoming more sustainable and passing cost savings onto you – our clients.
– Report creation
Our skilled team creates a suite of bespoke reports to transform your raw data drawn from multiple sources into meaningful business insights effortlessly and speedily – literally at the click of a button.
Our locations
USA & New Zealand
350 Lincoln Street, Unit 2400, Hingham, MA 02043, USA
8th Floor, 101 Arch Street, Boston, MA 02110, USA
11-19 Customs Street West, Level 16-18 Commercial Bay, Auckland 1010, New Zealand
UK & Ireland
Suite 411, 82 King Street, Manchester, M2 4WQ, UK
Row Mill, Gosforth, Cumbria, CA20 1BQ, UK
26 Pembroke Street Upper, Dublin, D02 X361, Ireland
An introduction to Jayva Global
Nicola Moore-Miller explains why she established Jayva in 2014 to help law firms make 'magic' happen by embracing technology, investing in their people, improving their data quality and realigning processes to create amazing outcomes.