Ian Singleton
Global Transitions & Support Manager
About Ian
As Jayva’s Global Transitions & Support Manager, Ian Singleton brings over 15 years’ experience in legal technology and project delivery to his role overseeing client transitions, data migrations and support services worldwide.
Ian has spent his entire career helping law firms of every size implement and optimise legal accounts, case and practice management systems – whether employed by legal software vendors or directly for law firms themselves – by leading complex projects and mentoring teams to deliver exceptional results. At Jayva, he ensures that every software installation is handled with precision, security and efficiency – coordinating regional teams, embedding best practice and acting as the global escalation point for complicated support queries.
With a background beginning in legal cashiering, and progressing into senior product management, support leadership and hands-on software consultancy, Ian combines deep bookkeeping and technical knowledge of systems such as LEAP Legal Software and accounting solutions with a passion for clear communication, regulatory compliance and client success. His focus is on making process change and software switchover seamless for law firms – giving them total confidence in the systems they depend upon daily.
Ian enjoys developing talent in the next generation of consultants and finding new ways to streamline processes for even better outcomes for clients.